Changelogs

What's new at BON Loyalty?

Changelog

January 29, 2026

Earn points

Happy Birthday rewards now support backdated gifting and more discounts type

The Happy Birthday feature has been enhanced with more flexible reward delivery and new reward types to support stronger birthday campaigns.

Improved

January 23, 2026

VIP Tiers program

Tier progress is now shown in customer profiles

Customer profiles now display tier progress based on total points earned or total spending, depending on your tier conditions.

Improved

January 19, 2026

Settings

SearchPie integration for loyalty schema

BON Loyalty now integrates with SearchPie, allowing you to surface VIP tier rewards on search engines like Google through SEO schema and improve the visibility of your loyalty program.

New

January 14, 2026

VIP Tiers program

Validation rules added for tier entry requirements

New validation checks help ensure tier entry requirements are set up correctly and maintain a clear tier hierarchy.

Improved

January 06, 2026

VIP Tiers program

New options to maintain VIP tier status

You can now choose how VIP tier status is maintained over time, giving you more control over tier renewals for customers on rolling-year milestones.

Improved

December 29, 2025

Limited-time Points Offer

Bonus points are now awarded based on order creation time

Points for limited-time offer – complete an order campaigns are now calculated based on when an order is created, instead of when it is fulfilled.

Improved

December 10, 2025

Limited-time Points Offer

Custom CTA links and colors for LTO pop-ups

You can now customize call-to-action (CTA) links and visual styles for limited-time offer (LTO) pop-ups, giving you more control over where customers are directed and how campaigns look.

Improved

December 02, 2025

VIP Tiers program

“Complete an order” benefit is now available for the entry tier

The Complete an order benefit can now be applied to the Entry tier, creating a more consistent experience across all tiers in the VIP Program.
What’s changing

Improved

November 27, 2025

Branding

Multi-language support is now available for all theme extensions

All BON theme extensions now support multi-language display, allowing you to show loyalty content in the languages enabled on your store.

Improved

November 20, 2025

Branding

Referral reward titles can now be customized in reward settings

Referral reward titles are now easier to customize, with editing moved directly into referral reward settings and supported by real-time previews.

Improved

November 04, 2025

Settings

B2B tier program

The B2B tier program is now available, introducing a dedicated tiered loyalty experience for business customers (Companies) on Shopify. This program operates independently from the standard B2C loyalty program.

New

October 29, 2025

Settings

LINE integration is now available via Shopify Flow

You can now connect BON Loyalty with LINE using Shopify Flow to send point-related notifications and reward customers who create accounts via LINE.
LINE integration via Shopify Flow

New

October 28, 2025

Setup your loyalty program

Exclude customers from the loyalty program by tag

You can now prevent specific customers from participating in your loyalty program by excluding them using Shopify customer tags.

New

October 23, 2025

Redeem points

Free product and free shipping rewards are now available at checkout and cart page

Customers can now redeem points for free product and free shipping rewards directly in the Redeem points extension on the cart and checkout pages.

Improved

October 23, 2025

Dashboard

Phone number is now supported in customer data

Phone numbers can now be updated, searched, and imported as part of customer data in the in-app admin.

New

October 15, 2025

Referral program

Referral rewards are revoked when the first order is cancelled or refunded

We’ve updated the referral reward logic to ensure rewards are only granted for successfully completed purchases. If a referred friend’s first order is later cancelled or fully refunded, referral rewards will no longer remain active.

Improved

October 15, 2025

Dashboard

Improved filtering and results visibility in customer data

Customer data filters are now preserved when navigating between views, and the total number of matching customers is displayed after filtering.

Improved

October 02, 2025

Redeem points

Show product images for free product discounts

Merchants can now choose to display the actual product image for free product discounts instead of the default icon. You can also control the size of the image to better match your storefront design.

Improved

September 30, 2025

Earn points

Points multiplier for specific products or collections

You can now reward customers with extra points when they purchase selected products or collections.

New